FAQ
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Important announcement New to Altamont We have added a new feature to our website. A shopping cart. Not all our products are on the shopping cart. yet. All new findings will be listed on the shopping cart.and we will add in the wire, tools, Copper items , stone and glass beads soon. If you wish to purchase items not added to the shopping cart. yet please call our office at 800-595-5915. Click on the shopping cart button to go to the shopping cart.
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Frequently Asked Question
Hours; Monday Thru Saturday - 9:00 am to 5 pm Pacific Time
Merchandise Returns:
All returns have a restocking charge of 10% of the value of the merchandise for any reason other than error by Altamont Beads and Treasures employees. No returns after 30 days.
Payment Methods
Returned Checks - There is a $25.00 fee for returning checks.
Domestic Mail Order Payment - We will take Visa, Master Card, American Express, and C.O.D. (Fee applied on C.O.D.)
International Mail Order Payment - Payment is Requiered to be Wire Transfer.
Insurance On Packages and Shipping infromation.
Shipping - We will ship by Priority Mail unless requested by a different carrier, i.e. UPS or Federal Express
We try to ship orders on the same day recieved but orders recieved after 3:00 PM are likely to be processed the next day.
Insurance - We do not require that you have your package insured, however, if your package is lost or damaged during transit we are not reponsible for covering the cost of the loss or damage. The US Post Office has insurace availible at an extra cost. UPS will automatically insure up to $100.00, but there will be a fee to cover insurance on pakages above $100.00 in value.
Address: 4035 Grass Valley Hwy. Suite Y
Auburn, Ca. 95602
Phone: (530)-885-1435 (800) 595-5915
Fax: (530)-885-1473
E-Mail: altamontjewelrysupply@yahoo.com
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To place an order Please Call us at 1-800-595-5915 or E-mail us at altamontjewelrysupply@yahoo.com |
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Copyright 1999 Altamont Beads and Treasures
