www.altasilver.com

FAQ


 

Important announcement

New to Altamont

We have added a new feature to our website. A shopping cart. Not all our products are on the shopping cart. yet. All new findings will be listed on the shopping cart.and we will add in the wire, tools, Copper items , stone and glass beads soon. If you wish to purchase items not added to the shopping cart. yet please call our office at 800-595-5915. Click on the shopping cart button to go to the shopping cart.

Shopping Cart 

 

Altamont is moving  -- Twice!

Move # 1  - Auburn, Ca.

We are moving our Auburn, Ca. Store to 1470 Grass Valley Highway ( highway 49.) The new location will open on May 3,2010. The new place is bigger and more visible from Highway 49.

Move # 2 - Quartzsite, Az.

We are moving our Quartzsite location from Prospectors Panorama to Donna Dae 's old location. It is located between the Shell station and the post office behind Janet's kitchen off main street. We will open Dec. 1,2010 and plan to stay open till the end of Feb. We will be adding in many of the product lines that Donna Dae carried.  Next year we plan to open in Quartzsite for a longer period.

Frequently Asked Question

 Office Hours; Monday Thru Saturday - 9:00 am to 5:00 pm Pacific Time

Showroom Hours Tuesday Thru Friday - 11:00 pm to 5:00 pm and

Saturday  - 10:00 pm to 3:00 pm

Merchandise Returns

All returns have a restocking charge of 10% of the value of the merchandise for any reason other than error by Altamont Beads and Treasures employees. No returns after 30 days.

Payment Methods

Returned Checks - There is a $25.00 fee for returning checks.

Domestic Mail Order Payment - We will take Visa, Master Card and C.O.D. (Fee applied on C.O.D.)

International Mail Order Payment - Payment is Requiered to be Wire Transfer.

Insurance On Packages and Shipping infromation.

Shipping - We will ship by Priority Mail unless requested by a different carrier, i.e. UPS or Federal Express. Orders are shipped in the order that they are received.

Insurance - We do not require that you have your package insured, however, if your package is lost or damaged during transit we are not reponsible for covering the cost of the loss or damage.  The US Post Office has insurace availible at an extra cost. UPS will automatically insure up to $100.00, but there will be a fee to cover insurance on pakages above $100.00 in value.


Address: 4035 Grass Valley Hwy. Suite Y

Auburn, Ca. 95602

Phone: (530)-885-1435  (800) 595-5915

Fax: (530)-885-1473

E-Mail: altamontjewelrysupply@yahoo.com

To place an order Please Call us at 1-800-595-5915 or E-mail us at altamontjewelrysupply@yahoo.com

 

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Copyright 1999 Altamont Beads and Treasures