www.altasilver.com

FAQ


Important announcement

New to Altamont

We have added a new feature to our website. A shopping cart. Not all our products are on the  shopping cart. yet. All new findings will be listed on the  shopping cart.and we will add in the wire, tools, Copper items , stone and glass beads soon. If you wish to purchase items not added to the  shopping cart. yet please call our office at 800-595-5915. Click on the  shopping cart.button to go to the  shopping cart.

Shopping Cart 

 

Altamont's Quartzsite, AZ Location

We have moved our Quartzsite location from Prospectors Panorama to Donna Dae 's old location. It is located between the Shell station and the post office behind Janet's kitchen off main street.

Eilene will hold a beading class on Friday, Mach 4th.  This will be her last class of this season.  We will have another teacher teaching beading classes on the following Saturdays, March 5thm March 12th, and March 19th.  If there is enough interes there will be a wire wrapping class on March 14th and 16th, then the wire wrapping classes at Altamont will over for this season.

We will close for the season on March 31st.  We will reopen next season on November 1st.  We will have a much better yarn selection at the beginning of next season than we did this season.

Frequently Asked Question

 Store and Mail Order Hours: Monday Thru Friday - 10:00 am to 6:00 pm Pacific Time

Saturday  - 10:00 am to 3:00 pm

Closed on Sunday

Merchandise Returns

No refund on special orders without authorization

No refund on partial packages

No Returns after 30 days.

Must have copy of original receipt

Must have original packating

All returns have a restocking charge of 10% of the value of the merchandise for any reason other than error by Altamont Beads and Treasures employees.

Payment Methods

Returned Checks - There is a $25.00 fee for returning checks.

Domestic Mail Order Payment - We will take Visa, Master Card, Discover and C.O.D. (Fee applied on C.O.D.)

International Mail Order Payment - Payment is Requiered to be Wire Transfer.

Insurance On Packages and Shipping infromation.

Shipping - We will ship by Priority Mail unless requested by a different carrier, i.e. UPS or Federal Express. Orders are shipped in the order that they are received.

Insurance - We do not require that you have your package insured, however, if your package is lost or damaged during transit we are not reponsible for covering the cost of the loss or damage.  The US Post Office has insurace availible at an extra cost. UPS will automatically insure up to $100.00, but there will be a fee to cover insurance on pakages above $100.00 in value.


Address: 1470 Grass Valley Hwy.

Auburn,  CA  95603

Phone: (530)-885-1435  (800) 595-5915

Fax: (530)-885-1473

E-Mail: altamontjewelrysupply@yahoo.com

To place an order Please Call us at 1-800-595-5915 or E-mail us at altamontjewelrysupply@yahoo.com

 

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